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How do I set up an On Demand purchase?

After you choose your favorite blade, select On Demand (one-time purchase) service. For future purchases, you are now in complete control.
Reorder quickly with a Text, on our Site through your account My Services page, or via Email.

How do I change my service to Subscription?

Once your account is set up, you can update your account to Subscription—it’s like putting your blade reordering on autopilot. Updates can be made within your My Services page.

You can switch back to On Demand service anytime by canceling your subscription. Updates can be made within your My Services page.

How do I set up quick text reordering?

Simply check the box that you want to receive text messages from Gillette® when completing your profile.

If you missed this step, you can still enable text reordering on the My Profile page. Make sure to complete your text registration by confirming YES when we first text you. If you do not respond YES, your text ordering will not be enabled. Our number is 252337 (BLADES).

Once text is enabled, for a quick reorder, text BLADES to 252337 (BLADES).

We’ll immediately process your most recent purchase and send you a confirmation number. To help make sure you never run out of blades, we’ll send you a friendly reminder when it’s time to reorder. Just reply with YES for automatic reorder. Don’t worry, we won’t text you to hang out on the weekends.

To opt out of text reordering, text STOP to 252337 (BLADES) anytime. To opt in again, simply text BLADES to 252337 to reorder your most recent purchase and activate reminder messages.

Click here to see terms and conditions.

How do I set up quick email reordering?

Good news—no setup is required on your end. We’ll email you a friendly reminder when it’s about time for new blades. Just click “REORDER NOW” and we’ll take you to the “Payment Reorder” page. From there, review your most recently purchased product(s) and click “PURCHASE.” No additional personal or payment info is needed. It’s that easy.

What do I do if I am having trouble making a purchase?

Our Customer Service team is here to help. If you have a problem, give us a call at (844) 467-1332 from 9 a.m.–6 p.m. (Eastern) Mon.–Fri. (except holidays) to speak to a Customer Service Representative, or email us.

How can I check my shipment status?

Check out your Order History to view your shipment status. After your purchase ships, you will receive an email that includes tracking information.

What payment methods can I use to make a purchase?

We accept Visa®, MasterCard®, American Express®, and Discover®. At this time, we are unable to accept Paypal®, Apple Pay, Google Wallet, or international or Diners Club credit cards for online purchases.

What should I do if I can't complete the checkout process?

If you’ve correctly entered all your information and are unable to complete the checkout process, we may need further information. Please call us at (844) 467-1332 9 a.m.–6 p.m. (Eastern) Mon.–Fri. (except holidays) to verify your information so we can get your blades shipped.

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